Terms of Service

1. Agreement to Terms

Welcome to Zayn Tiles. These Terms of Service ("Terms") govern your use of our website located at https://zayntiles.com (the "Website") and the services we provide. By accessing or using our Website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our Website. We reserve the right to modify these Terms at any time, and your continued use of the Website constitutes acceptance of any changes.

2. Use of Website

2.1 Permitted Use

You may use our Website for lawful purposes only. You agree to use the Website in accordance with these Terms and all applicable laws and regulations.

2.2 Prohibited Activities

You agree not to:

• Use the Website for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the operation of the Website
• Transmit viruses, malware, or other harmful code
• Collect or harvest information from the Website without permission
• Impersonate any person or entity
• Use automated systems (bots, scrapers) without our written consent
• Copy, reproduce, or distribute content from the Website without authorization

3. Products and Services

3.1 Product Information

We strive to provide accurate product information, including descriptions, images, specifications, and availability. However, we do not warrant that product descriptions, images, pricing, or other content on the Website is accurate, complete, current, or error-free.

Product colors, textures, and appearances may vary from images displayed on the Website. We recommend visiting our showroom to see products in person before making purchasing decisions.

3.2 Showroom-Based Business

Zayn Tiles operates primarily as a showroom-based business. Our Website serves as an informational catalog and lead generation tool. All product sales, pricing, and transactions occur at our physical showroom location:

3.3 Pricing

Prices for products are not displayed on the Website. All pricing is provided upon request through our estimate process or during showroom visits. Prices are subject to change without notice and may vary based on product selection, quantity, and project specifications.

3.4 Free Estimates

We offer free, no-obligation estimates for flooring and countertop projects. Estimates are provided based on the information you supply and are subject to verification during showroom consultations or on-site measurements. Estimates are not binding quotes and final pricing may differ.

3.5 Product Availability

Product availability is subject to change and is not guaranteed. We reserve the right to discontinue products at any time. If a product you're interested in is unavailable, we will work with you to find suitable alternatives.

4. Intellectual Property Rights

All content on the Website, including text, graphics, logos, images, product descriptions, and software, is the property of Zayn Tiles or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the Website without our prior written permission. Product images may be owned by manufacturers and are used with permission for informational purposes.

5. User-Submitted Content

When you submit information through our contact forms, estimate requests, or other communications, you grant us the right to use that information to provide services, respond to your inquiries, and improve our business operations.

You represent and warrant that any information you submit is accurate, not confidential, and does not violate any laws or third-party rights.

6. Third-Party Links and Services

Our Website may contain links to third-party websites or services (such as manufacturers' websites or social media platforms). We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites.

Your use of third-party websites is at your own risk, and you should review the terms and privacy policies of those sites.

7. Disclaimers

7.1 "As Is" Basis

THE WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

7.2 No Warranties

We disclaim all warranties, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the Website will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy, reliability, or completeness of any content
• Warranties that defects will be corrected

7.3 No Professional Advice

Information provided on the Website is for general informational purposes only and does not constitute professional advice. You should consult with qualified professionals for specific advice regarding your flooring or countertop projects.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ZAYN TILES, ITS OWNERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE SHALL NOT EXCEED $100.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless Zayn Tiles and its owners, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Website
• Your violation of these Terms
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.

Any disputes arising out of or related to these Terms or your use of the Website shall be resolved through binding arbitration in Houston, Texas, in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual property violations.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely matches the intent of the original provision.

12. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Zayn Tiles regarding your use of the Website and supersede all prior agreements and understandings.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms.

14. Contact Us

If you have any questions about these Terms of Service, please contact us at: